Donate Now


Job Openings


Community Resource Navigator

Position Type: Full Time Non-Exempt      

Hours Required: 40.0 hours

About Bayaud Enterprises:

Bayaud Enterprises is a community-based nonprofit organization, providing vocational rehabilitation and employment services to individuals with mental, emotional, physical and economic challenges. In addition, we provide valuable training for employers as well as viable, competitive business services to our community.

Position Description:

The goal of the Community Resource Navigator is to help participants and their families access social services and other community resources that are available to them. Identifying benefits and services, understanding where to go, completing complex applications and timelines to apply for assistance is a core service offered by this role. A Navigator is there to provide information and support in order to improve access to these programs and services. A Navigator serves as a one-stop information and referral resource to the many programs available in our community.

A key role of this position is to provide health literacy education and outreach to multiple populations served by Bayaud. Developing curriculum for groups as well as one on one settings will be required along. Travel to various worksites including Bayaud main campus, housing sites, and other Denver Metro area locations as appropriate to implement curriculum will be required.


Overall Responsibility

The Community Resource Navigator will work closely with participants at Bayaud’s main office and various federal contract sites providing advocacy for our clients to obtain community resources to support their job goals. Additionally, the Navigator will work closely with claimants, Social Security Administration (SSA), and Disability Determination Services (DDS). This position will act as a claim developer and is responsible for obtaining all relevant medical and vocational evidence. He/she maintains contact with claimants throughout the application and appeal process to ensure customer satisfaction and to gather additional information pertaining to their case. This position will report directly to the Assistant Director of Navigation Services.

Specific Responsibilities

  • Coordinate referral and application process for community resources to remove barriers to successful employment.
  • Request medical, physiological, school, work records once proper releases are obtained (HIPAA compliance) to aid in processing of SSI/SSDI, HCBS waivers, etc.
  • Maintain regular contact with the claimants to assure customer satisfaction and to obtain updated medical and vocational information, including scheduling of medical/psychiatric exams, when no other records are available.
  • Manage the Bayaud Food Bank including budget oversight, maintenance of records, coordination/recruitment of volunteers, and inventory oversight.
  • Maintain up to date data entry accurately into E-Logic Database.
  • Be connected with allies, service agencies and critical decision makers within the systems

 Required Skills

  • Experience implementing training or education programs to similar populations that Bayaud serves.
  • Proper usage of English language including grammar, spelling and vocabulary. Bilingual preferred.
  • Strong interpersonal skills, including the ability to establish working relationships with federal, state and county agencies as well as the general public.
  • Ability to recognize and maintain confidentiality of all materials in the work setting.
  • Knowledge and understanding of SSA’s laws/regulations and medical, mental and vocational criteria’s.
  • Knowledge and understanding of the health industry- including Medicaid systems, Medicare, and the Affordable Care Act.
  • Ability to maintain a record keeping and follow-up system.
  • All other duties or special projects as assigned

Position Requirements:

  • 2 years experience working in related field
  • Experience in resource acquisition strongly preferred
  • Bachelor's degree (B. A.) from four-year college or university; or two years education plus four years related experience as outlined above
  • A commitment to agency mission and goals
  • Excellent program management skills, including strong administrative, computer and database skills
  • Ability to encourage, support and acknowledge consumers
  • Ability to communicate effectively with consumers and staff
  • Able to manage projects independently and to report outcomes effectively
  • Experience working with individuals with disabilities and mental illness preferred
  • Ability to collect data and statistics and measure project outcomes
  • Professional, creative, flexible and open to new ideas


To Apply:

Submit cover letter and qualifications online to This email address is being protected from spambots. You need JavaScript enabled to view it.

You must have Community Resource Navigator in the email subject line.                                                                                                                                                                We encourage people of color, military veterans, and people with disabilities to apply for this position.  

Bayaud Enterprises is a community-based nonprofit organization whose mission is to create Hope, Opportunity, and Choice, with work as the means through which people with disabilities and other barriers to employment can more fully participate in the mainstream of life. We provide vocational rehabilitation and employment services to individuals with mental, emotional, physical and economic challenges. In addition, we provide valuable training for employers as well as viable, competitive business services to our community. We have been providing support to the Denver community for over forty years. We are very proud of the work we do and strive to provide real solutions for people who are experiencing homelessness and poverty.